What makes your company stand out?
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Services
International removals
Associations
OMNI
FIDI
IAM
IMA
About
The philosophy of The Moving Company is built around providing a quality moving service that represents great value for money. 100% New Zealand based and owned, with a strong commitment to following environmental recycling practices in every move.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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What is the best advice you would give to customers?
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Reviews
142
Sirelo and Google reviews
80% of the users recommend this removal company
A.M.
October 12, 2022
on Sirelo
responsive and friendly and good price , fast service and appreciated the service and package handlers
Moved from Invercargill (New Zealand) to Melbourne (Australia)
A.
February 8, 2022
on Sirelo
Paid NZ$10,599.75 (ref 739666) for packing and moving stuff from Auckland to Queenstown.
Here's what I've got:
- Only one packer came to pack the whole 5 bedroom house.
- Half of the furniture was not packed, so as a result it was damaged. A lot of stuff is dirty. The customer paid for packing? Just don't care. We already got money, no need to do anything.
- Some boxes were empty, just packing paper. A stupid customer already paid, so we move air. Excellent business conception, literally money for nothing.
- 3 of 132 boxes were lost. Nice job. Delivering empty boxes and losing boxes full of expensive stuff. Proper prioritization.
Do not recommend it. Terrible experience.
From my point of view, these guys stole my money, destroyed furniture and lost my stuff.
P.S. I hope the insurance company is not as shitty as these guys, and I will get a refund.
Here's what I've got:
- Only one packer came to pack the whole 5 bedroom house.
- Half of the furniture was not packed, so as a result it was damaged. A lot of stuff is dirty. The customer paid for packing? Just don't care. We already got money, no need to do anything.
- Some boxes were empty, just packing paper. A stupid customer already paid, so we move air. Excellent business conception, literally money for nothing.
- 3 of 132 boxes were lost. Nice job. Delivering empty boxes and losing boxes full of expensive stuff. Proper prioritization.
Do not recommend it. Terrible experience.
From my point of view, these guys stole my money, destroyed furniture and lost my stuff.
P.S. I hope the insurance company is not as shitty as these guys, and I will get a refund.
Moved from Auckland (New Zealand) to Queenstown (New Zealand)
G.R.
March 12, 2020
on Sirelo
[name removed by Sirelo], the lady taking care of our order was amazing in all aspects. Great customer service. The company here in Switzerland, Gosselin Moving, another great company with the same excellent service, Mrs [name removed by Sirelo].
100% customer friendly
Moved from Ruby Bay (New Zealand) to Lucerne (Switzerland)
K.S.
January 9, 2019
on Sirelo
Great communication from staff.
Very professional.
Punctual.
Very professional.
Punctual.
Clear, helpful, fast communication
Lovely staff
Moved from Wellington (New Zealand) to Melbourne (Australia)
L.W.
April 19, 2017
on Sirelo
I gave them a 10/10 as I found them to be very helpful, understanding and very accommodating. They made a stressful time very stress free and easy for me.
Moved from Auckland (New Zealand) to Brisbane (Australia)
