Allied Pickfords

Fully recommended and stress-free.

Huge credit goes to [Name removed by Sirelo] (regional manager) and his team. They are highly recommended for their professionalism, trustworthy and taking precautions when handling our household items from Dunedin to Christchurch.
Extra cartons and bubble wrap was kindly provided for extra protection.

We were also happy with the staff involved with the delivery into the home in Christchurch.
Everything arrived in an excellent condition.

Much appreciated and a huge thank you to [Name removed by Sirelo] who conducted the entire transfer.


Maisie

On receiving our contents we received two invoices. Both were penalty charges for information we did not have or had already supplied, we asked for an itemised invoices which we did not receive. Communication was poor. They receive most of their payment up front so it seems after that they aren't interested in their clients. One star is two out of 10 I don't rate them.

Even though they had a breakdown they kept us informed and still did it in the time they, said they would. Great teamwork at all levels

Broken promises on when container would be shipped out. Unable to track container shipping progress. Container arrived 5 weeks after date of estimate. Significant damage to lounge suite , desk , dishes.
I then tried to claim insurance from a total of 14,000 value insured but due to not recording the lounge suite i could not claim full amount (i.e. insurance company found every excuse to exclude coverage). I wouldn't go back to this company - the 'competitive price' was actually poor quality = low price

We corresponded with a gentleman named [name removed by Sirelo], who was extremely helpful, came to our house and gave us real practical advise about moving our belongings. In the months following every question or queries we had he kindly followed them all up. His service was outstanding. When it came to uplift our furniture etc. from the 2 man packing our belongings, were just amazing, how they treated everything with care. Hence the rating

Very well organised, great staff, all completed 24 hours early!

From day one of meeting them, they were helpful and friendly on the packing day we couldn’t have asked for a better team to pack us up they showed and packed our gear with care and consideration, we were so thankful of that, highly recommend [name removed by Sirelo] and the team @ Palmerston North site

Very well priced and excellent comms from agent.Eventually however duty taxes turned out to be so expensive i left my house furnture etc in storage.

Prompt punctual practicality

Friendly service. Changed the pick up date and location and the delivery location. This was no hassle. Great team who packed up. Still waiting for deliveryou but am confident everything will finish as smoothly as it started.

We had good communication and guidance throughout the process of moving. We felt well looked after.

Excellent service with really great service from start to finish. All staff pleasant & helpful. Great packing

Many things changed during the process and Dave and staff were happy to accommodate.

I paid over $10k for a 20ft container NZ to U.K., full pack and unpack service. Two boxes were lost and they damaged a sofa, I was also left at the end of the day with over 50% of the boxes unpacked. When I complained it was clear that they didn't care and finger pointing between the UK and NZ teams started. It is now 4 months since I left NZ and I'm still waiting for a response.

A few issues at the NZ end mainly due to lack of organisation and communication. E.g. Containers didn't arrive for loading on the day of the move.
Our goods are still in transit so we hope for better service at the UK end.